Management 101 - The McDonald's Birthday Party
During the early 1990s - I worked at McDonald’s . Being in Grade 9 - I was invincible - and of course too cool to be working at Rotten Ronnie’s . Nonetheless it was a Part Time job - and I was earning $5.20 an hour . My store location was labelled as a “poor performer” - and based on the amount of store managers that rotated through there - it’s wasn’t hard to see why . One week-end I was introduced to Ming - the new store manager . He was apparently a great “organizer” - and was sent there by Head Office to turn around our store . It was a challenging weekend as 3 staff members called in sick - so Ming turned to me and said: “Jason - I need you to run a birthday party.” This sent shockwaves to my teenage brain . I was only there to earn enough money to buy Nike basketball shoes and Nintendo games . I told him I wasn’t trained - to which he replied: “What’s there to know ? It’s a birthday party - you take food orders at the beginning - deliver the food - and light candles on a birt...